Retail Sales & Service

Bridging the gap between job hunting and job placement

Certificate in Retail Sales & Service

Program Location: Vancouver, Surrey and Abbotsford

Program Type: Part-Time

6 Weeks (36 Hours)

In-Class, Online and Blended Mode

The rapid growth of e-commerce has created the demand for workers across all markets, which could turn out to be unsustainable in the already labor-strapped industry, says a recent report from CBRE, the international industrial real estate firm.

The Retail Sales and Service Associate Training Program is designed to assist individuals with barriers to employment. The program teaches the skills needed to obtain work in Retail Front Stores, Banks, and Offices requiring customer’s reception. OIC’s online training covers shipping and receiving procedures, inventory maintenance, order picking, employability skills, communication skills, and interviewing techniques. Through brief work experience, students practice these skills in a retail store or a customer/client service position in a commercial or office setting.

LEARNING OBJECTIVE:

The primary responsibility of a retail associate is to sell, rent, or lease a product or service to a consumer. Helping customers find what they are looking for is a large part of the selling process in any retail business. The retail associate may be selling anything from shoes to wallpaper, to computer equipment.

 

10 Ways To be A Sales Pro
Building Customer Royalty. & Dealing With Common Selling Challenges
Driving Average Sale & Establishing Rapport
Improving Your Conversion Rate & Overcoming Objections
Presentations That Sell
Question Your Way To Top Sales

LEARNING OUTCOMES

The primary responsibility of a retail associate is to sell, rent, or lease a product or service to a consumer. Helping customers find what they are looking for is a large part of the selling process in any retail business. The retail associate may be selling anything from shoes to wallpaper, to computer equipment.

10 years of schooling or equivalent or age of 17 or above

Domestic Student

Tuition $300
Application Fee $50
Textbooks Fee $50
Course Materials Fee $50
Administrative Fee $50
Total $500

International Student

Tuition $300
Application Fee $50
Textbooks Fee $50
Course Materials Fee $50
Administrative Fee $50
Total $500

 

Hours of Instruction: 36 hours

Part-Time: 6 Weeks

 

Continuous Intake.

Oscar International College offering Certificate in Retail Service & Service

in collaboration with GraffRetail and endorsed by Retail Council of Canada (RCC)

 

This program does not require approval by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills and Training. As such, the registrar did not review this program. Students may not file a claim against the Student Protection Fund in relation to this program. 

 

 

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